About default account

[RPizzi]

Hi,
In Outlook 2003, I used a rare opportunity to take my laptop to the office. I have an account setup on there to be able to send & receive email from there or from home. Now that I have the laptop back home, when I create a new email, all is well, it goes via the default account. But if I reply to or forward an email, it still is picking up the office account. I have gone into email accounts and reset the default account, like I have done many times before. Any insight?

[ThingsLearner]

Hi,
It may due to a corrupt profile. Instead of using multiple e-mail accounts in Outlook, you better to set up two different profiles and have Outlook prompt you when you open as to what profile you want to use. This way there is less confusion over the account being used and specify different providers (i.e., sttp at home and exchange at work).

This is what I saw in one of the MS KB:

----------------------------------------------------------------------------------------------------
SUMMARY
In Microsoft Outlook, information services enable you to control how e-mail systems address and deliver your messages, as well as how your messages and folders are stored. This article describes the information services that are available with Outlook, and how to add them to your user profile.

Back to the top
MORE INFORMATION
User profiles
A user profile is a group of settings that define how Outlook is set up for a particular user. For example, a profile may include access to a mailbox on Microsoft Exchange Server, and specify that the Outlook Address Book appear in the Address Book dialog box. A profile can contain any number of information services.

You need some additional information to create a profile that only your Internet service provider (ISP) can provide, or your system administrator. This information includes your account name, password, and the server names required to connect to the e-mail server. Please contact your ISP, or systems administrator to obtain this information.

Generally, you only need one user profile. If you sometimes need to work with a different set of information services, it may be helpful to create an additional profile to use those services. If more than one person uses the same computer, each person should have a separate profile to keep personal items secure.

You can copy an existing user profile, rename it, and then modify it as needed to create your profile. You can have Outlook start with the same profile every time, or you can select a profile to use each time you start Outlook.
How to add a user profile
Use the following steps to add a user profile to your computer:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click the Mail icon.
3. Click Show Profiles.
4. In the Mail dialog box, click Add.
5. Follow the prompts of the Inbox Setup Wizard.
How to receive a prompt for a user profile
If you have set up more than one profile on your computer, you can have Outlook prompt you for the profile that you want to use when it starts. To do this, follow these steps:
1. Close Outlook.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click the Mail icon.
4. Click Show Profiles.
5. Select Prompt for a Profile to Be Used, click Apply, and then click OK. ----------------------------------------------------------------------------------------------------